The reality of using communication technologies in the organization (field study at Algeria Telecom Company in the city of Bechar)

Abstract

Through our research topic entitled: The reality of using communication technology, a field study at the Operational Directorate of Communications (Bechar), we aim to address the study of the reality of communication and the extent of the use of modern technology among employees of both genders, males and females, in the professional space, based on their opinions, impressions and ideas in this sector, which allowed us to form a set of indicators, which served as a starting point for this study, after we asked the main question: How effective is communication technology in the Algerian Telecom Organization?

Among the indicators: communication channels in the institution, the atmosphere of the professional space, the organization within the organization, job satisfaction, in addition to knowing the importance of communication technology on work performance from the point of view of the communications sector.

We also relied on the questionnaire as a tool for collecting data from the respondents, as the study sample was intentional, which included 44 employees.