Developing Primary Healthcare System Using 5G Technologies: Analytical Study of Impact on Service Efficiency and Patient Experience

Abstract

Integrating 5G technology in primary healthcare systems significantly advances healthcare delivery. This study evaluates the impact of 5G implementation on healthcare service efficiency and patient experience across 15 primary care facilities in Saudi Arabia. We analyzed operational metrics using a mixed-methods approach over 18 months and collected data from 3,000 patients and 200 healthcare providers. Results demonstrate significant improvements: a 45% reduction in data transmission latency, a 60% increase in remote consultation quality, and a 38% improvement in patient satisfaction scores. Real-time diagnostic accuracy improved by 42% (p<0.001), while resource utilization efficiency increased by 35% (p<0.05). Implementation of 5G-enabled services resulted in a 40% reduction in wait times and a 50% increase in remote monitoring capabilities. These findings suggest that 5G technology can substantially transform primary healthcare delivery, enhancing operational efficiency and patient care quality. The study provides evidence-based insights for healthcare institutions considering 5G infrastructure implementation.