Operational Efficiency Improvement Strategy in Healthcare Centers: An Integrated Model Combining Human Resource Management and Modern Technologies

Abstract

This research investigates integrating human resource management (HRM) practices with modern technologies to enhance operational efficiency in healthcare centers. The study employed a mixed-methods approach, combining quantitative data from 150 healthcare facilities with qualitative insights from 45 healthcare administrators. Analysis revealed that healthcare centers implementing integrated HRM-technology solutions achieved 27% higher operational efficiency scores than traditional management approaches. Key findings demonstrate that AI-driven scheduling reduced staff overtime by 31%, while digital competency training programs improved service delivery times by 24%. The proposed integrated model suggests a framework for healthcare administrators to optimize resource allocation, enhance staff performance, and improve patient care quality. Results indicate that successful implementation requires careful consideration of organizational culture, staff technological readiness, and systematic change management approaches.